AIR FRANCE LAUNCHES ELECTRONIC BOARDING PASS

AIR FRANCE LAUNCHES ELECTRONIC BOARDING PASS
ON MOBILE PHONES

As of today, Air France is launching electronic boarding passes on mobile phones. The only paper document needed to board is personal ID. This new paper-free service will initially concern passengers travelling on the 15 daily flights connecting Paris-CDG (terminal 2F1) to Amsterdam-Schiphol, in both directions.

Whatever their preferred booking mode, and once they have checked in via the mobile internet site http://mobile.airfrance.com, passengers on a Paris-Amsterdam-Paris flight can receive their boarding pass with a secure barcode by SMS or MMS directly on their mobile phone or by email if their telephone is equipped with internet access (smartphone). This paper-free boarding pass contains all the written information displayed on a conventional boarding pass (boarding time, boarding gate, departure time, seat number and travel class).

Passengers travelling with baggage simply proceed to the baggage drop-off counters where the barcode on their telephone is scanned. As with e-tickets, all the customer’s reservation details remain accessible in the reservations system at all times. Should the customer’s telephone not be working or if, for example, their battery runs out, they can print out their boarding pass at a self-service kiosk or ask an Air France agent to print it out for them.

“This electronic boarding pass service is the next major technological innovation after e-ticketing,” commented Patrick Roux, VP Marketing Air France. “This is the first time customers will be able to travel to and from two countries with an electronic boarding pass,” he added.

Log on to the site http://corporate.airfrance.com to view computer graphics and a video describing the different stages of the customer’s passage through Paris-CDG terminal F1:

Once at the airport, customers simply display their boarding pass on their mobile phone as follows:

> scan the bar code to check in any baggage at the baggage drop-off point,

> display the screen to proceed through security checkpoints,

> display the screen to access the lounge as eligible passengers,

> scan the bar code to board the flight,

> display the screen to cabin crew on entering the aircraft.

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