Guests will be able to check-in at The Upper House using iPads

The Upper House will be the first hotel in Hong Kong to use iPads for guest registration. Already known for a paperless arrival and departure experience the hotels’ Guest Experience team is able to provide services such as concierge, guest relations, bell and cashiering at any location throughout the house using portable PCs. The iPad will be a welcome addition to this unique style of service at The Upper House.

There are also iPads available for guests to use during their stay and the hotel has an iPod-touch® in each of its 117 guestrooms and suites, offering a comprehensive source of house information, room service, games, music, local area information, weather, news and feedback forms at the touch of a screen, replacing printed hotel directories.

In this digital age, The Upper House is aware of the importance of keeping guests connected also providing complimentary wireless high-speed internet from the house’s energy saving Lexus RX450H hybrid cars to guestrooms and public areas, ideal for business and leisure travelers on the move.

"Swire Hotels has given great consideration to the preferences of our guests and the effect our practices have on the environment. The Upper House is able to streamline guest arrival and departure experiences, offer vital connectivity both in and out of the house and keep guests up to date with the latest hotel and destinations news on the in-room iPod-touch®, eliminating the need for unnecessary paper waste and carbon emissions," said Dean Winter, General Manager of The Upper House.

iPod-touch® in each of 117 guestrooms and suites replaces printed hotel directories


About Swire Hotels
Swire Hotels has been created to manage intriguing urban hotels in Hong Kong, Mainland China and the United Kingdom, providing a luxury experience for travelers who seek individuality, style and personalized service.
The Opposite House, Beijing, opened in 2008 and was followed by The Upper House, above Pacific Place, Hong Kong, in October 2009. Swire Hotels opened a 345-room lifestyle business hotel called EAST in Hong Kong’s Island East, on January 25, 2010.
In the United Kingdom, Swire Hotels is developing a collection of stylish boutique hotels in interesting English towns and cities, with the first hotel in the collection to be launched in 2010.
About Pacific Place
One of the largest commercial and retail centers in Hong Kong, Pacific Place is spread over 5.17 million sq ft of prime real estate in the heart of the city and boasts direct access to Admiralty MTR station. Since its opening in 1988, the four-level mall has become home to over 130 shops and boutiques and two major department stores, collectively offering a dazzling array of contemporary fashion and internationally renowned luxury brands.
Swire Properties’ flagship development is also home to four five-star hotels, a conference center, three Grade-A office towers and 270 five-star-serviced apartments, and remains Hong Kong’s iconic shopping destination.


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